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This is the agreement between you and Mehaci for everything you do on www.mehaci.com, which is owned and operated by Mehaci. By browsing or purchasing from this website, you agree to these Terms & Conditions along with our Shipping Policy, Return & Refund Policy and Privacy Policy. If you do not agree, please discontinue using this website.

1. Who Can Buy

You must be at least 18 years old and legally capable of entering into a valid contract under the Indian Contract Act, 1872. If you are under 18, purchases must be made with the involvement of a parent or legal guardian.

2. A Few Words We Use

"Products" refers to the attars, perfumes and related goods available on our website. "Order" means your request to purchase our products. "Content" includes all text, images, logos, graphics and website design.

3. Your Account

Some purchases require an account. Please keep your login credentials secure and your information accurate. Activities performed using your account remain your responsibility. Mehaci reserves the right to suspend or terminate accounts involved in fraudulent or abusive activity.

4. Product Information

• We strive to display products as accurately as possible, however slight variations in colour, packaging or finish may occur.
• Fragrance performance varies based on skin chemistry, weather and usage. Longevity and fragrance notes are indicative only.
• Products may be modified, discontinued or updated without prior notice.

5. Product Safety

• Products are for external use only.
• Keep away from eyes, children, heat and direct sunlight.
• Perfumes and attars are flammable.
• Perform a patch test before regular use.
• Read ingredients carefully before use.

6. Prices

• All prices are in Indian Rupees (₹).
• GST is included unless stated otherwise.
• Shipping charges and COD fees are shown during checkout.
• Incorrect pricing may result in order cancellation and a full refund.

7. Order Acceptance

Placing an order is an offer to purchase. Your order becomes a confirmed contract only after dispatch. Mehaci reserves the right to reject or cancel any order due to stock issues, fraud concerns or serviceability limitations.

8. Payments

• Payments are processed securely through Razorpay.
• Accepted methods include Cards, UPI, Wallets, Net Banking and Cash on Delivery (where available).
• We never store your banking or card information.

9. Shipping

Shipping timelines, charges, serviceability and delivery conditions are governed by our Shipping Policy. Product ownership and responsibility pass to the customer once delivery is completed.

10. Returns & Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy. Please read it carefully before purchasing. Opened perfume bottles are generally non-returnable.

11. Intellectual Property

The Mehaci brand name, logo, product names, website content, photographs, graphics and designs are protected intellectual property and may not be copied, reproduced or commercially used without written permission.

12. Website Usage

Users must not misuse the website, attempt unauthorized access, upload harmful content, scrape information or violate any applicable laws or third-party rights.

13. Reviews & User Content

By posting reviews, photographs or feedback, you grant Mehaci a worldwide, royalty-free licence to use such content for marketing and website purposes. We reserve the right to remove inappropriate content.

14. Third-Party Links

Our website may contain links to payment providers, courier services or social platforms. Mehaci is not responsible for the content or practices of these third-party websites.

15. Limitation of Liability

• Products and website services are provided "as available".
• We do not guarantee uninterrupted website access.
• Our liability shall never exceed the value of your order, except where required by law.

16. Indemnification

You agree to indemnify Mehaci, its owners and employees against losses arising from your breach of these Terms or unlawful use of the website.

17. Force Majeure

Mehaci shall not be responsible for delays caused by natural disasters, strikes, pandemics, government restrictions, courier disruptions, internet outages or circumstances beyond reasonable control.

18. Governing Law

These Terms are governed by the laws of India. Subject to applicable consumer laws, courts located in Delhi shall have exclusive jurisdiction over disputes arising from the use of this website.